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4525 Main Street Virginia Beach, VA 23462
Digital Retailing – Engage
3 Communication Tools, 1 Powerful Lead-Generating Combination
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The Digital Retailing – Engage suite of communication tools were designed to provide more opportunities for dealers to connect with consumers interested in their inventory. Dealers who have adopted these lead-generating features have seen a 35% increase in email leads. Digital Retailing – Engage tools include Make an Offer, Request a Video, and Request a Video Chat. All consumer offers and requests are automatically entered into TraderTraxx, helping you easily track, manage, and nurture your leads.

Digital Retailing – Engage features are automatically included in your Cycle Trader package for a nominal monthly fee, beginning October 1, 2020. If you want to remove these features from your account, please contact your rep directly and they will assist you. However, keep in mind that the current affordable pricing offer may not be available in the future. Now is the very best time to retain this lead-generating functionality.

Want to know more about the Digital Retailing – Engage communication tools? Here are high-level resources to help you get started:

Digital Retailing – Engage

Digital Retailing – Engage

Check out helpful descriptions and support resources for each feature below:

Make an Offer

Within a listing, consumers have the option to click a “Make an Offer” button and send an email to the dealer with an offered purchase price for the unit. We help to prevent low-ball offers by notifying consumers when an offer is too low.

For more information about Make an Offer, please view the following resources:

Benefits of Make an
Offer & How It Works

Best Practices for
Make an Offer

Request a Video

Consumers viewing a listing have the option to click a “Request a Video” button, which prompts our system to send you a “new lead” email with their request. Once you get the notification, you simply take a video of the relevant unit and send it to the prospect.

For more information about the value of video to dealers like you, please view the following resource:

Request a Video Chat

When consumers click the “Request a Video Chat” button within a listing, you get a “new lead” email alerting you to the request. This allows you to contact the prospect and schedule a live Video Chat.

For more information about Request a Video Chat, please view the following resources:

Overview of Request
a Video Chat

Video Chat Best
Practices and Troubleshooting

Curious about additional features available for your account?

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